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Our Privacy Policy
 
This Privacy Policy applies to all of the products, services and websites offered by ZASPY Software.  If you have any questions about this Privacy Policy, please feel free to contact us  through our website. 
 
Information we collect and how we use it
 
We may collect the following types of information:
  • Information you provide - When you sign up for a web or e-mail hosting account we ask you for personal information.  We may combine the information you submit at the time of your service sign up with information from other services or third parties in order to provide you with a better experience and to improve the quality of our services.  For certain services, we may give you the opportunity to opt out of combining such information.  Your administrator will have access to your account information including your email.  Consult your domain administrator's privacy policy for more information.
  • Cookies - When you visit ZASPY Software, we may send one or more cookies  to your computer or other device.  We use cookies to improve the quality of your service, not limited to, but including: maintaining your secure connection during access to your e-mail; storing your user preferences; and tracking user trends, such as how people search to find our website; and collecting utilization data for hosted websites so we can render regular reports to our customers.
  • Log information - When you access ZASPY Software services via a browser, application or other clients, our servers automatically record certain information.  These server logs  may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, device type, device operating system, the site from which you linked to our website, your operating system, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account.
  • User communications - When you send email or other communications to ZASPY Software, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.  When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction.  We may use your email address to communicate with you about our services.
  • Affiliated ZASPY Software Services on other sites - We offer some of our services on or through other web sites.  Personal information that you provide to those sites may be sent to Zaspy Software in order to deliver the service or services.  We process such information under this Privacy Policy.
Third Party Applications - ZASPY Software may make available third party applications through its services.  The information collected by ZASPY Software when you access or enable a third party application is processed under this Privacy Policy.  Information collected by the third party application provider is governed by their privacy policies.
 
Location data - While accessing our services via location enabled devices, ZASPY Software may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).
 
Unique application number - Certain services, such as our SmarterMail e-mail server, may include a unique application number that is not associated with your account or you.  This number and information about your installation (IE: operating system type, version number) may be sent to ZASPY Software when you access those services or when that service accesses our servers (for example, process logins or update code for the application on your local machine).
 
Other sites - This Privacy Policy applies to services provided by ZASPY Software only.  We do not exercise control over the sites displayed on our servers, sites which are linked by other customers who we host on our servers, or links from within our various services.  These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
 
In addition to the above, we may use the information we collect to:
  • Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
  • Protect the rights or property of ZASPY Software or our users. 
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.   ZASPY Software processes personal information on our servers in the United States of America. 
 
Choices
  • Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.  However, some ZASPY Software features and services may not function properly if your cookies are disabled. 
  • Some of our services also require the use of Java, but you can reset your browser to refuse to allow java.  However, some ZASPY Software features and services many not function properly if java is disabled. 

Information sharing

ZASPY Software only shares personal information with other companies or individuals outside of ZASPY Software in the following limited circumstances:
  • We have your consent.  We require opt-in consent for the sharing of any sensitive personal information. 
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf.  We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. 
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of ZASPY Software, its users or the public as required or permitted by law. 
If ZASPY Software becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.
 
Information security
 
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.  These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
 
We restrict access to personal information to ZASPY Software employees, contractors and agents who need to know that information in order to process it on our behalf.  These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
 
Accessing and updating personal information
 
When you use services provided by ZASPY Software, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.  We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes or drives), or for which access is not otherwise required.  In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.  Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.   Please contact us  if you require assistance or require more information. 
 
Enforcement
 
ZASPY Software regularly reviews its compliance with this Privacy Policy.  When we receive formal written complaints, it is ZASPY Software's policy to contact the complaining user regarding his or her concerns.  We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between ZASPY Software and an individual.
 
Changes to this Privacy Policy
 
Please note that this Privacy Policy may change from time to time.  We will not reduce your rights under this Privacy Policy without your explicit consent.  We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).  

 

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